Refund policy
Returns & Exchanges
At CORSAURA, every corset is thoughtfully constructed with structure, intention, and precision. We encourage mindful purchasing and are here to support you should something not feel quite right.
Exchanges
We offer size exchanges on standard-sized pieces within 7 days of delivery.
To be eligible:
- The corset must be unworn and unused
- No stains, perfume, makeup, or damage
- Original tags must remain attached
- Item must be returned in its original packaging
All returns undergo a careful quality inspection before approval.
Customers are responsible for return shipping charges. Re-dispatch shipping charges may apply for the replacement piece.
Refunds
We do not offer refunds for change-of-mind purchases.
Refunds are issued only if:
- You receive a defective item
- An incorrect product was delivered
If approved after inspection, the refund will be processed to the original payment method within 5–7 business days.
Shipping charges are non-refundable.
Custom & Made-to-Measure Corsetry
Our bespoke pieces are crafted exclusively to your individual measurements.
As each custom corset is created specifically for you, all custom and made-to-measure orders are final sale and are not eligible for returns, exchanges, or refunds.
CORSAURA cannot be held responsible for fit discrepancies resulting from inaccurate measurements submitted.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
- Your order number
- Clear photographs of the issue
Our team will review and assist you promptly.
Kindly review our Returns & Exchanges policy for full details.
We reserve the right to decline returns that do not meet the above conditions.
At CORSAURA, craftsmanship is personal — and so is our commitment to you.